Follow-Up Messaging for Caregivers You can now send an update to all caregivers who were contacted for a shift—excluding those who marked themselves as unavailable—to let them know the shift has been filled and to thank them for their consideration.
Customizable Opening Messages for Phoebe You now have the ability to customize Phoebe’s initial SMS message or the opening line of her voice call. This allows you to highlight specific details or set the tone you prefer. If you’d like Phoebe to use her standard messaging, simply leave these fields blank.
Launching Next Week
Two-Way Scheduling Updates You’ll be able to write back to caregivers to schedule them directly, with assignments automatically reflected in both WellSky and AxisCare.
Recurring Shift Outreach Create outreaches for recurring shifts by specifying the recurrence pattern you need filled. This streamlines scheduling for ongoing coverage.
Beta: Clock-In / Clock-Out Reminders We’ll begin beta testing a new feature that allows Phoebe to send SMS reminders to caregivers if they miss clocking in or out by more than 5 minutes. Let us know if you'd like to be part of our testing!
As always, please write back with any feedback, questions, or ideas - thanks for being an early Phoebe user!
Justin